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Active Incident

Updated a few seconds ago

On Bambuser's status page, you can stay informed about the operational status of all our products. We offer four distinct products: Live, Shoppable Video, Video Consultation, and Chat. This page serves as your central hub for real-time updates on any incidents that may affect these services. You can also subscribe to receive updates directly.

Incident Status

Operational

Components

Chat Widget [Chat], Chat Mobile App [Chat], Chat Dashboard [Chat]

Server Locations

Global, Frontend US, Frontend EU



September 9, 2026 8:18PM UTC
IDENTIFIED

Users can not log in to the Chat app or send messages. We are aware of the cause and working to restore functionality.

September 10, 2026 5:57AM UTC
MONITORING

Service restored. Users can log in and send messages. We're monitoring for any remaining issues.

Website




Operational

Broadcast [Live]




Operational

Bam Hub [Live, Video Consultation, Shoppable Video, Chat]




Operational

Call Widget [Video Consultation]




Operational

Agent Tool Desktop [Video Consultation]




Operational

Agent Tool Mobile App [Video Consultation]




Operational

Liveshopping Mobile App [Live, Shoppable Video]




Operational

Liveshopping Player [Live, Shoppable Video]




Operational

REST API [Live, Video Consultation, Shoppable Video]




Operational

Multistreaming [Live]




Operational

Chat Widget [Chat]




Operational

Chat Mobile App [Chat]




Operational

Chat Dashboard [Chat]




Operational

Conversion Tracker [Live, Video Consultation, Shopabble Video]




Operational

1

Active Incidents

1

Incidents Last 30 Days

0

Maintenances Last 30 Days

External Services

History

No incidents in the last 30 days