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All Systems Operational

Updated a few seconds ago

On Bambuser's status page, you can stay informed about the operational status of all our products. We offer four distinct products: Live, Shoppable Video, Video Consultation, and Chat. This page serves as your central hub for real-time updates on any incidents that may affect these services. You can also subscribe to receive updates directly.

Website




Operational

Broadcast [Live]




Operational

Bam Hub [Live, Video Consultation, Shoppable Video, Chat]




Operational

Call Widget [Video Consultation]




Operational

Agent Tool Desktop [Video Consultation]




Operational

Agent Tool Mobile App [Video Consultation]




Operational

Liveshopping Mobile App [Live, Shoppable Video]




Operational

Liveshopping Player [Live, Shoppable Video]




Operational

REST API [Live, Video Consultation, Shoppable Video]




Operational

Multistreaming [Live]




Operational

Chat Widget [Chat]




Operational

Chat Mobile App [Chat]




Operational

Chat Dashboard [Chat]




Operational

Conversion Tracker [Live, Video Consultation, Shopabble Video]




Operational

0

Active Incidents

1

Incidents Last 30 Days

0

Maintenances Last 30 Days

External Services

Amazon Web Services

Facebook

Google Cloud

Instagram

Salesforce

Slack

Status.io

History (Last 30 days)

Android v3.16.0 - Hosts unable to go live due to permission errorDegraded Performance

Incident Status

Degraded Performance


Components

Liveshopping Mobile App [Live, Shoppable Video]


Server Locations

Global



April 21, 2026 2:51PM UTC
INVESTIGATING

Following the v3.16.0 update, the "Start & Save" flow requires "Edit Show" permissions. Users with the Host role lack these permissions, causing the app to trigger a "Something went wrong" error and preventing them from starting broadcasts. --- Who is affected: All external creators/hosts using the Android Studio App v3.16.0. --- Workaround: There are currently 2 options for workaround: 1. Use the iOS app if available. 2. Permissions: Temporarily upgrade the user's role to "Owner" in the Dashboard (Bamhub) to grant the necessary edit permissions.

April 21, 2026 4:24PM UTC
RESOLVED

The issue has now been resolved. Please note: - No app update is required. We sincerely apologize for the disruption this caused to your scheduled broadcasts.