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All Systems Operational

Updated a few seconds ago

On Bambuser's status page, you can stay informed about the operational status of all our products. We offer four distinct products: Live, Shoppable Video, Video Consultation, and Chat. This page serves as your central hub for real-time updates on any incidents that may affect these services. You can also subscribe to receive updates directly.

Website




Operational


Broadcast [Live]




Operational


Bam Hub [Live, Video Consultation, Shoppable Video, Chat]




Operational


Call Widget [Video Consultation]




Operational


Agent Tool Desktop [Video Consultation]




Operational


Agent Tool Mobile App [Video Consultation]




Operational


Liveshopping Mobile App [Live, Shoppable Video]




Operational


Liveshopping Player [Live, Shoppable Video]




Operational


REST API [Live, Video Consultation, Shoppable Video]




Operational


Multistreaming [Live]




Operational


Chat Widget [Chat]




Operational


Chat Mobile App [Chat]




Operational


Chat Dashboard [Chat]




Operational


Conversion Tracker [Live, Video Consultation, Shopabble Video]




Operational


0

Active Incidents

1

Incidents Last 30 Days

0

Maintenances Last 30 Days

External Services

Amazon Web Services

Facebook

Google Cloud

Instagram

Salesforce

Slack

Status.io

History (Last 30 days)

iOS Video Calls App Login FailureOperational

Incident Status

Operational


Components

Agent Tool Mobile App [Video Consultation]


Server Locations

Global



December 10, 2025 10:20AM UTC
RESOLVED

Users were unable to log in to the iOS Video Calls application, getting stuck in an infinite loading state or receiving a "Could not load in organization" error. The issue was caused by a recent API update that returned unexpected data properties, causing the mobile application's parser to fail during the organization selection step. Affected: Merchants using the iOS Video Calls app Workaround: Users were able to use the desktop version or Android version of the tool which remained functional.