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All Systems Operational

Updated a few seconds ago

On Bambuser's status page, you can stay informed about the operational status of all our products. We offer four distinct products: Live, Shoppable Video, Video Consultation, and Chat. This page serves as your central hub for real-time updates on any incidents that may affect these services. You can also subscribe to receive updates directly.

Website




Operational

Broadcast [Live]




Operational

Bam Hub [Live, Video Consultation, Shoppable Video, Chat]




Operational

Call Widget [Video Consultation]




Operational

Agent Tool Desktop [Video Consultation]




Operational

Agent Tool Mobile App [Video Consultation]




Operational

Liveshopping Mobile App [Live, Shoppable Video]




Operational

Liveshopping Player [Live, Shoppable Video]




Operational

REST API [Live, Video Consultation, Shoppable Video]




Operational

Multistreaming [Live]




Operational

Chat Widget [Chat]




Operational

Chat Mobile App [Chat]




Operational

Chat Dashboard [Chat]




Operational

Conversion Tracker [Live, Video Consultation, Shopabble Video]




Operational

0

Active Incidents

1

Incidents Last 30 Days

0

Maintenances Last 30 Days

External Services

Amazon Web Services

Facebook

Google Cloud

Instagram

Salesforce

Slack

Status.io

History (Last 30 days)

Critical Crash on Chat app on iOS 26Service Disruption

Incident Status

Service Disruption


Components

Chat Mobile App [Chat]


Server Locations

Global



September 19, 2025 12:31PM UTC
[Identified] Our mobile development team is actively addressing a critical bug in the Chat app. A fix is currently in development and is being prepared for submission to the App Store for review. Once the update is approved and released, it will resolve the issue for all affected users. Affected: This issue impacts all users running the Chat app on iOS 26. Current Status: The fix is in development. Next Steps: The updated version will be submitted to the App Store. We will provide another notification as soon as the new version is available for download. Workaround: No workaround is currently available. Users on previous iOS versions should not update to iOS 26 for the time being.

September 20, 2025 10:47AM UTC
[Resolved] Current Status: New version of the app is available on AppStore since 2025-09-20 08:00 CET Resolution: Users who already have the new iOS 26 will need to download the new version of the app. Other users will also get a force update in order to prevent this issue when they upgrade their OS version.